Return Policy

Booking Cancellation Rules

Clients may cancel event styling services subject to the following terms:

• Cancellation 30+ days before event: Full refund minus any non-refundable expenses already incurred (e.g., purchased materials, deposits paid to suppliers).
• Cancellation 14-29 days before event: 50% refund of service fee, minus any non-refundable expenses.
• Cancellation less than 14 days before event: No refund of service fee, as materials and preparation work will have been completed.

All cancellation requests must be made in writing via email to ensure proper documentation and processing.

Refund Conditions

Refunds, when applicable, will be processed using the same payment method used for the original transaction. Processing may take 7-14 business days.

Non-refundable expenses may include:

• Materials and decorative items already purchased specifically for your event
• Supplier deposits and fees
• Design consultation time if work has been completed

Service Modifications

Clients may request modifications to services before the event date. Modifications are subject to availability and may result in additional charges or adjusted pricing. Significant changes requested less than 7 days before the event may not be possible due to preparation timelines.

Minor modifications such as color adjustments, quantity changes, or small design tweaks can often be accommodated with sufficient notice. We recommend discussing any desired changes as early as possible to ensure we can accommodate your requests without additional rush fees.

All modification requests should be submitted in writing to ensure clarity and proper documentation. We will confirm any changes and provide updated pricing information if applicable.

Weather and Force Majeure

In cases of extreme weather or circumstances beyond our control that prevent service delivery, we will work with clients to reschedule services when possible. If rescheduling is not feasible, refunds will be considered on a case-by-case basis.

Refund Processing

When a refund is approved, we will process it within 7-14 business days of receiving the cancellation request and completing any necessary assessments. Refunds are processed to the original payment method used for the transaction.

Clients will receive confirmation when the refund has been processed. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account after we process it.

In cases where partial refunds are applicable, we will provide a detailed breakdown of amounts refunded and any amounts retained for non-refundable expenses.

Post-Event Concerns

If you have concerns about services provided after your event has taken place, please contact us within 7 days of the event date. We take all feedback seriously and will work to address any legitimate concerns.

We encourage open communication and appreciate the opportunity to address any issues directly. Our goal is to ensure client satisfaction, and we are committed to resolving concerns fairly and promptly.

Client Cancellation by Us

In the rare event that Beautyitemluxury must cancel services, clients will receive a full refund of all payments made. We will provide as much advance notice as possible and will assist in finding alternative solutions if feasible.

Such cancellations would only occur in extraordinary circumstances beyond our control, such as severe illness, natural disasters, or other force majeure events. We maintain backup plans and contingency measures to minimize the likelihood of service cancellations.

Contact Information

For cancellation requests or questions about this return policy, please contact us at:

Email: contact@beautyitemluxury.world

Address: 80 Broad St, New York, NY 10004, United States

Phone: +18004809579